{"id":90,"date":"2018-11-04T11:33:49","date_gmt":"2018-11-04T10:33:49","guid":{"rendered":"http:\/\/eurekacd.fr\/?page_id=90"},"modified":"2019-01-09T18:15:33","modified_gmt":"2019-01-09T17:15:33","slug":"nos-prestations","status":"publish","type":"page","link":"https:\/\/www.eurekacd.fr\/acceuil\/?page_id=90","title":{"rendered":"Nos prestations"},"content":{"rendered":"

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NOS PRESTATIONS<\/h1>\n

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VISITE MYST\u00c8RE<\/p>\n

[\/et_pb_text][et_pb_cta title=\u00a0\u00bbS’adresse \u00e0 tout \u00e9tablissement d\u00e9sireux de connaitre avec pr\u00e9cision la qualit\u00e9 de ses prestations. \u00a0\u00bb button_url=\u00a0\u00bbhttps:\/\/www.eurekacd.fr\/acceuil\/?page_id=47824″ button_text=\u00a0\u00bben savoir plus\u00a0\u00bb _builder_version=\u00a0\u00bb3.19.1″ header_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#353740″ header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#747d88″ body_font_size=\u00a0\u00bb15px\u00a0\u00bb use_background_color=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb19px\u00a0\u00bb button_text_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_width=\u00a0\u00bb2px\u00a0\u00bb button_border_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_radius=\u00a0\u00bb5px\u00a0\u00bb button_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_font=\u00a0\u00bbMontserrat|700||on|||||\u00a0\u00bb button_icon=\u00a0\u00bb%%36%%\u00a0\u00bb button_icon_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_on_hover=\u00a0\u00bboff\u00a0\u00bb box_shadow_style_button=\u00a0\u00bbpreset3″ text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb custom_margin=\u00a0\u00bb11px||0px\u00a0\u00bb custom_padding=\u00a0\u00bb0px|30px|0px|0px\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb6%\u00a0\u00bb button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Permet d’ identifier<\/strong> de fa\u00e7on objective les forces et les faiblesses de son organisation, au sens de la satisfaction client.<\/p>\n

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AUDIT QUALIT\u00c9 DE SERVICES<\/strong><\/p>\n

[\/et_pb_text][et_pb_cta title=\u00a0\u00bbPour toute organisation d\u00e9sireuse de partager avec le management d\u2019un \u00e9tablissement un \u00ab \u00e9tat des lieux \u00bb de ses prestations.\u00a0\u00bb button_url=\u00a0\u00bbhttps:\/\/www.eurekacd.fr\/acceuil\/?page_id=47827″ button_text=\u00a0\u00bben savoir plus\u00a0\u00bb _builder_version=\u00a0\u00bb3.19.1″ header_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#353740″ header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#747d88″ body_font_size=\u00a0\u00bb15px\u00a0\u00bb use_background_color=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb19px\u00a0\u00bb button_text_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_width=\u00a0\u00bb2px\u00a0\u00bb button_border_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_radius=\u00a0\u00bb5px\u00a0\u00bb button_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_font=\u00a0\u00bbMontserrat|700||on|||||\u00a0\u00bb button_icon=\u00a0\u00bb%%36%%\u00a0\u00bb button_icon_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_on_hover=\u00a0\u00bboff\u00a0\u00bb box_shadow_style_button=\u00a0\u00bbpreset3″ text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb custom_margin=\u00a0\u00bb11px||0px|0px\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|30px\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb6%\u00a0\u00bb button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Permet de fournir<\/strong> au management d\u2019un \u00e9tablissement une opportunit\u00e9 de s\u2019am\u00e9liorer, au travers d\u2019une analyse terrain factuelle.<\/span><\/p>\n

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ACCOMPAGNEMENT A LA LABELLISATION<\/strong><\/p>\n

[\/et_pb_text][et_pb_cta title=\u00a0\u00bbS’adresse \u00e0 tout \u00e9tablissement d\u00e9sireux de valoriser la qualit\u00e9 de ses prestations au travers d\u2019une labellisation. \u00a0\u00bb button_url=\u00a0\u00bbhttps:\/\/www.eurekacd.fr\/acceuil\/?page_id=47830″ button_text=\u00a0\u00bben savoir plus\u00a0\u00bb _builder_version=\u00a0\u00bb3.19.1″ header_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#353740″ header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#747d88″ body_font_size=\u00a0\u00bb15px\u00a0\u00bb use_background_color=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb19px\u00a0\u00bb button_text_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_width=\u00a0\u00bb2px\u00a0\u00bb button_border_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_radius=\u00a0\u00bb5px\u00a0\u00bb button_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_font=\u00a0\u00bbMontserrat|700||on|||||\u00a0\u00bb button_icon=\u00a0\u00bb%%36%%\u00a0\u00bb button_icon_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_on_hover=\u00a0\u00bboff\u00a0\u00bb box_shadow_style_button=\u00a0\u00bbpreset3″ text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb custom_margin=\u00a0\u00bb11px||0px\u00a0\u00bb custom_padding=\u00a0\u00bb0px|30px|0px|0px\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb6%\u00a0\u00bb button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Permet de d\u00e9finir le r\u00e9f\u00e9rentiel<\/strong> le plus adapt\u00e9 \u00e0 la strat\u00e9gie de l\u2019\u00e9tablissement et obtenir la labellisation associ\u00e9e.<\/p>\n

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CR\u00c9ATION DE R\u00c9F\u00c9RENTIELS<\/p>\n

[\/et_pb_text][et_pb_cta title=\u00a0\u00bbS’adresse \u00e0 tout collaborateur ou \u00e9quipe en charge de la qualit\u00e9 des prestations fournies et de la satisfaction client.\u00a0\u00bb button_url=\u00a0\u00bbhttps:\/\/www.eurekacd.fr\/acceuil\/?page_id=47821″ button_text=\u00a0\u00bben savoir plus\u00a0\u00bb _builder_version=\u00a0\u00bb3.19.1″ header_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#353740″ header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_line_height=\u00a0\u00bb1.5em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#747d88″ body_font_size=\u00a0\u00bb15px\u00a0\u00bb use_background_color=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb19px\u00a0\u00bb button_text_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_width=\u00a0\u00bb2px\u00a0\u00bb button_border_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_border_radius=\u00a0\u00bb5px\u00a0\u00bb button_letter_spacing=\u00a0\u00bb2px\u00a0\u00bb button_font=\u00a0\u00bbMontserrat|700||on|||||\u00a0\u00bb button_icon=\u00a0\u00bb%%36%%\u00a0\u00bb button_icon_color=\u00a0\u00bb#a9871f\u00a0\u00bb button_on_hover=\u00a0\u00bboff\u00a0\u00bb box_shadow_style_button=\u00a0\u00bbpreset3″ text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb custom_margin=\u00a0\u00bb11px||0px|0px\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|30px\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb6%\u00a0\u00bb button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Construire un outil<\/strong> permettant de mesurer le taux de qualit\u00e9 de l\u2019\u00e9tablissement et construire un plan d\u2019am\u00e9lioration afin de g\u00e9n\u00e9rer un nouvel \u00e9tat d’esprit au sein des \u00e9quipes.<\/p>\n

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FORMATION<\/p>\n

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Permet de d\u00e9velopper<\/strong> des comp\u00e9tences sp\u00e9cifiques, des savoir-faire ou savoir \u00eatre.<\/p>\n

 <\/p>\n

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NOS PRESTATIONSVISITE MYST\u00c8REPermet d’ identifier de fa\u00e7on objective les forces et les faiblesses de son organisation, au sens de la satisfaction client.   AUDIT QUALIT\u00c9 DE SERVICESPermet de fournir au management d\u2019un \u00e9tablissement une opportunit\u00e9 de s\u2019am\u00e9liorer, au travers d\u2019une analyse terrain factuelle.   ACCOMPAGNEMENT A LA LABELLISATIONPermet de d\u00e9finir le r\u00e9f\u00e9rentiel le plus adapt\u00e9 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=\/wp\/v2\/pages\/90"}],"collection":[{"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=90"}],"version-history":[{"count":44,"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=\/wp\/v2\/pages\/90\/revisions"}],"predecessor-version":[{"id":49362,"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=\/wp\/v2\/pages\/90\/revisions\/49362"}],"wp:attachment":[{"href":"https:\/\/www.eurekacd.fr\/acceuil\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}